Upcoming Floats Financial Services Guide (FSG)
Introduction – Who We Are
This Financial Services Guide (FSG) is dated 19 June 2017 and sets out the financial services offered by Upcoming Floats.
Upcoming Floats is a registered trading name of Riverstone Corporate Pty Ltd (ABN 42 883 208 403) an Authorised Representative (number 405311) of Barclay Wells Limited (ABN 88 009 352 836) which holds AFS Licence 235 070.
Our contact details can be found on this website under Contact Us.
We provide dealing and general advice on Securities in ASX listed companies and Initial Public Offerings (“IPOs”). In the case of an IPO you will receive a prospectus outlining the full details, including the risks, of the investment.
Providing Instructions to Upcoming Floats
Instructions from you to invest or buy securities in any Initial Public Offering (IPO) or public offer can be made electronically through our website and investor form. We will email you confirmation of any instructions given, and Upcoming Floats will keep a historical record of your orders which you have applied for, which can be requested at any time.
Investor Fees and Charges
No fees and charges are payable by investors purchasing or subscribing for offers of financial products available through the Upcoming Floats website.
How Upcoming Floats Earns Money
Upcoming Floats may receive a handling fee from the company issuing shares, usually as a percentage of funds.
The exact fee will be disclosed in the documentation relating to the issue. If Upcoming Floats is entitled to other benefits associated with capital market activities then it will be disclosed, and may include stock and/or options in the company for Upcoming Floats, its directors, agents, and employees.
Upcoming Floats may receive revenue from companies who advertise on the Upcoming Floats website or via email to the Upcoming Floats subscribers.
Remuneration or Other Benefits Received by Upcoming Floats and Our Staff.
Upcoming Floats employees and representatives are remunerated by way of salary and other employee benefits. A discretionary cash bonus may be paid to employees and directors as part of their remuneration, based on their performance, and/or the performance of Upcoming Floats as a whole.
Other Documents You Must Read and Acknowledge
In making decisions to invest in any Initial Public Offer (IPO) or other public capital raising, you must read the prospectus which relates to the offer and/or any product disclosure documents (PDS) or other offer document relating to the offer. We will provide access to these documents on our website for all offers we publish.
If you are classified as a sophisticated investor, experienced investor or wholesale investor under s708, s761G or 761GA of the Corporations Act, you may be eligible to participate in offers that are only available to ‘wholesale clients’ as that term is defined under the Corporations Act. Protections available to retail clients under the Corporations Act will not be available in respect of those offers and the offers will not be made under a prospectus or PDS.
What to do if you Need to Make a Complaint.
If you have any complaint about the service provided to you, you should take the following steps:
- Contact Upcoming Floats and give details about your complaint.
- If your complaint is not satisfactorily resolved within three working days, please contact Chris Oldfield of Barclay Wells Limited on (08) 6380 3333 or put your complaint in writing and send it to us at PO Box 2007 Subiaco WA. We will do our best to resolve your complaint quickly and fairly.
- If you still do not get a satisfactory outcome, you have the right to complain to the Financial Ombudsman Service Limited ABN 67 131 124 448 (FOS). The contact details for FOS are as follows:
Financial Ombudsman Service GPO Box 3
MELBOURNE VIC 3001
PH: 1300 78 08 08
The Australian Securities & Investments commission (ASIC) also has a Freecall Infoline on 1300 300 630 which you may use to obtain information regarding complaints and your rights.
Barclay Wells Ltd has professional indemnity (PI) insurance in place which complies with the requirements of section 912B of the Corporations Act. This insurance covers claims in relation to the conduct of representatives/ employees may have ceased to work for us at the time when a claim is actually made as long as it can be established they actually worked for us at the time when the conduct on which the claim is based occurred).